Help
Frequently Asked Questions
What currency are the prices do I see in the site?
All prices are in INR.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out.
Tracking numbers will be updated within 1-2 days after your order has been Shipped. If you don't have a tracking number after 2 business please email us at support@wholesaleartificialjewellery.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
How long does shipping take?
Shipping times vary based on your location. The average shipping time is 5 - 10 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to support@wholesaleartificialjewellery.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
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Do you have any question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.